Bad Company. I'm addition the lights for water indication did not go on because no water was coming out!!!! I am currently seeking legal advice to try and get a refund. Leaves the floor filthy! With your purchase of BISSELL products, BISSELL Pet Foundation helps bring furry family members home. We cleaned our kids' mattresses which had some wee marks, all gone. www.bis sell.com. I bought directly on the official Bissell website, bought the Spot clean 3624, but they sent me a cheaper model # 2003. Your contact information. Too late to return to Walmart but under a 2yr warranty, supposedly. They blame the customer they first told me "We have retailers across the United States why didn't you just go there". DO NOT BUY IT!!!! When you buy a BISSELL product, you help save pets, too. What a bummer! Leaking AIR RAM, waiting long time for refund. Please AVOID at all costs .. so much hassle when anything goes wrong! See reviews below to learn more or submit your own review. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. For bare flooring, a two- to seven-amp vacuum is usually sufficient. No email support exists (using COVID as excuse) and warning ls about extremely long wait times on phone as well as these reviews has kept me from calling thus far. The more amps, the greater the suction power. Now I need a new tank supposedly. I contacted Bissell, the woman I spoke with “Chelsea” was kind and asked to go through a ‘diagnostic’ procedure. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I have a family of 2 young children and 3 dogs; we need a carpet cleaner on a regular basis. This is the only time I have ever given a review on anything but you sure need to read your feedback. I asked kindly to speak with a manager/supervisor. Our Customer Service Department is here to help in any way we can. However, the person in-charge of that facility clearly does not care for the customers in need. Unsubscribe at any time. Our content is intended to be used for general information purposes only. As I do believe the Chelsea has done all that she can, I hope she does well. I received the unit, plugged it in and found, to my extreme annoyance, that I couldn't switch between the area rug and hard floor settings, nor could I turn it off so I had unplug it while it was running! Warehouse dont commuicat with anyone but them self's. Screw you! used it a total of 4 times. Its lightweight design lets you go up and down stairs effortlessly. The typical BISSELL Customer Service Representative salary is $41,001. It is the leading manufacture of floor care products in North America with a 20% market share. Tried ordering from Website, DON'T DO IT! I took it to one of their warranty service centers it has been there approximately 45 days. This is a horrible cleaner! Sign up to receive our free weekly newsletter. Wash & remove pro total was much better. After some considerable searching I found a manual on the internet. Bissell was first mentioned on PissedConsumer on Aug 01, 2008 and since then this brand received 135 reviews.. Bissell ranks 289 of 1753 in Appliances and Electronics category. Find helpful customer reviews and review ratings for Bissell 2066F Pro Heat 2X Revolution Pet Carpet Cleaner at Amazon.com. Due to the type of carpeting my home has, I decided this time to use the pet pro heat, which worked very well, until it began to overheat and went on to begin smoking from the motor. The Bissell Healthy Home 16N5 is the newer version of the Bissell Healthy Home 5770 vacuum and reviews and ratings from consumers are average at best. Customer care is even worse, very poor! Which I am not going to do. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About BISSELL Reviews 174 • Poor . ConsumerAffairs is not a government agency. it list in the 10 top of my worst experiences with a company17.30 Wednesdaywife called yet again .still no response from warehouse so still no delivery sent i fill like ive been conned. On first use my Stainpro 6 made the carpet very wet. Oxygen boost wasn't that good. Bissell Poor Customer Service! The service team in South Africa arranged collection. They said, "Oh I’m sorry. Hire some decent staff!!! I purchased a pro heat 2x a few years ago and nothing but problems since. Nebulous company, bad customer service. While there is obviously a technical problem with their online ordering process, in fairness they are aware of this and are sorting it out - that's the only reason the review is not 5 stars.I recently bought a Revolution Pet Pro carpet cleaner and it is excellent, as was the cleaning solution sample included.When I had the ordering problem, Customer Services went out of their way to help solve the problem - and they did so in a polite and professional manner. It literally stopped working 5 minutes after it was delivered, trying out on my wood floors (electrical smoke came out of it). DO NOT BUY directly from Bissell. But that's not an issue. ordering online is a joke .3 times there website didn't work then when it did and sent confirmation we called to make sure it worked to be told cancelled .we then tried a different bank for the order to be accepted .then the real fun began .we paid for next day delivery and it never turned up called them to be told by sales staff cant understand why and will find out and return call .also will refund delivery .no one called back so we called again to be told the warehouse is busy. The long cord lets you cover lots of floor space. Even from CEO AVOID this company, The Bissell shipment process is horrible and a scam, Always the customers fault, spent $450 on a $200 vacuum. For more information about reviews on ConsumerAffairs.com please visit our We are proud to support the communities where we live and work. My experience has been disappointing, frustrating and altogether absent where any customer service is concerned. There have been some improvements over the 5770 and it comes with a 5-year warranty. Find helpful customer reviews and review ratings for Bissell Aero Vac 2-in-1 Bagless Stick Vacuum Cleaner (Grey) at Amazon.com. I have contact more than 3 service center so far. My $400 Bissell has failed. It was returned a few days later without notice and no correspondence as to what was done ... neither their U.K. CEO or US CEO Mark Bissell respond to customer complaints or even have a CEO Team. Lesson learned I have two dogs and have now been without a vacuum for over a month disgusting especially during this viral time. Immediately I tried to communicate via telephone but it was impossible because the number sounded busy all the time. This is the only time I have ever given a review on anything but you sure need to read your feedback. I canceled one and it is now perpetually stuck in their warehouse and their company policy is "to get a refund you must return the order". This estimate is based upon 3 BISSELL Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Enjoy reading our tips and recommendations. Get buying tips about Appliances delivered to your inbox. Bissell deep cleaning machine renting — Horrible customer service I went to Rona to return the deep cleaning machine I have rented from them. Spoke to SIX folks who could not help me today, and was HUNG UP ON. I paid good money for a lemon. This company is not yet accredited. Support Activate a Donation Register a Product Blog. Read honest and unbiased product reviews from our users. their website says "Once your return is received by BISSELL, it may take up to two weeks for your refund to be issued." The more I use the cordless vacuum the more I like it. It’s the worse cleaner Ever. Asthe company really sucks. First, I was shocked by how dirty and filthy that machine was. Read honest and unbiased product reviews from our users. I am very disappointed with the pet hair vacuum I paid $350 for. I rented a Bissell for 24hrs on July 18th at 7pm. I bought a model 1984, Air Ram. Join the 156 people who’ve already contributed. I sent it back. I am practically in tears. I won’t use it .And they won’t even change the filter ..though they say they have serviced the machine! So I called Customer Service and asked to return it back. It was received on August 11th and no sign of refund amount until September 1st. The items arrive separately. Motor burned up in less that 3 months? When you buy a BISSELL product, you help save pets, too. WOW. * BISSELL® proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets. US. After cleaning a 20 x 10 ft area of my living room (about half of my living room) and filling the bladder tank up 3 times, the suctioning just stopped. You can reach us by phone, email and through our active social media channels such as twitter, instagram, facebook, and pinterest. Skip Navigation. Find helpful customer reviews and review ratings for Bissell 1713 Crosswave at Amazon.ae. I’m not asking for a lot, and I think I’ve been very compliant and nice to Chelsea. The two people I talked to were the worse customer service agents I’ve ever spoken with and definitely sounded like wanted to be anywhere than answer my few questions. Bissell’s upright models fall right in the middle. The Bissell Magic Stick Vacuum is great for maintaining floors and furniture quickly and easily. Melville Bissell, the man after whom the company is named invented an early carpet sweeping machine. Bissell Overview. Please save your money and if you want a product rather is like it but actually cleans, there are more out there. For the SECOND time exactly the same thing ,,, collected and returned without notice or any correspondence! Read honest and unbiased product reviews from our users. At BISSELL, social responsibility is important to us. I than realized my bank shut down my credit card as fraud because Bissell does this to a lot of people and I unblocked it. Bissell products are now sold all over the world, but there is a very strong network of customer service providers in North America especially. It is now 12/10 and no refund yet. It was delivered on 11/20/20. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Customer service HORRIBLE and the product is trash, you are better off mopping the old way. Half of the living room is a wet mess. Don't buy anything Bissell. There is no authorized dealer in my state. BISSELL IS BY FAR THE WORST COMPANY I HAVE EVER DEALT WITH IN TERMS OF PRODUCT QUALITY AND SERVICE AND REFUND PROCESS! I live in Texas. Fantastic results. I contacted the place of purchase. Do you agree with BISSELL's TrustScore? Never ever known a Company like this! We offer a variety of cleaning solutions to help you enjoy life and come home to a deeper clean . In the past we used to order service with Rainbow cleaner (which is very expensive if you wanted to buy it yourself) For the price of a single service which we would have to pay, we have purchased the machine with the detergents and cleaned everything we could and needed refreshment :) Amazed. Bissell CrossWave Vacuums Reviews - What Customers Are Saying I followed the instructions in the user guide and on Bissell's website video and still nothing!!!! | Read 21-40 Reviews out of 156 If you are located in Canada, you can call customer support at (800) 263-2535. It's a lie. We’re proud to design products that help make pet messes, odors and pet homelessness disappear. Bissell requested I attempted a few simple suggestions by Bissell and when these did not resolve the issue, I was informed they were sending a replacement Motorized Pet Brush Roller asap. I packed up the vacuum & sent it back to Bissell. Now reading these reviews I'm worried that if I have a problem, the 6 year guarantee stands for nothing! Where, I asked, should I take it? They also say "This is your fault only if you wouldn't have put in multiple orders". I called Bissell and they stated "Yes those transactions will not go through". Read honest and unbiased product reviews from our users. We've bought the SpotClean Pro Bundle. Only Customer services South Africa will deal! I contacted Walmart to return because I was not aware that the purchase went through another seller, they told me that I needed to go through Bissell directly, I did and I was told that because it was past the 30 days they would NOT give me a refund!! Bissell’s stick vacuums typically have fewer amps, while Bissell canister vacuums are the most powerful. If you purchase a Bissell after reading this review, then you are to blame yourself. Send us a Message. 9M ago “Your customer service is really bad I've had it back in the cross wave I was billed several times the vacuum was broken I had issues with sending it to an authorized dealer to get fixed then I had trouble sending it back I had to spend over $30 for a”, Review # 1801064 Its location on this page may change next time you visit. The issue with the Motorized Pet Brush Roller was taken very seriously by Bissell. Again, this is a piece of JUNK and Bissell should be embarrassed to sell this piece of junk that rates a big 0 or negative 1000!!! I will be writing reviews everywhere and anywhere. Florida?!?! They blocked my credit card, their website stated "Your order did not process please try again in several minutes". We value your privacy. Very arrogant people! I sent both the vacuum cleaner and the extra bags in the same box, so the refund could be processed all at once. Share. The Bissell CrossWave is very easy to use and good at its job with only one minor hangup. All Rights Reserved. We value your privacy. It stopped working in April. Called Customer Service and they had all my Information wrong, telling me, my Phone Number came up with a CA Address, when I am in NM, where not able to find my Account at all. Bissell Poor Customer Service! I've contacted the company twice with no response. Be the first one to find this review helpful. Performance is also very good. Helpful 2 people found this review … Thank you, you have successfully subscribed to our newsletter! It is still quite damp after 24 hours despite central heating. They won’t let you speak to a Manager in the South Africa Office .. they just say they are not in the office. How do I know I can trust these reviews about Bissell Appliances? Visit this website www.bis sell.com. I called Bissell, as it was still under warranty, who told me to call Amazon, as that is where I purchased it, and then offered a discount on a new machine or I could take it to an "authorized repair" shop. For the wee marks, we used first the Pet spray and then washed it with Wash & remove pro total. We offer hundreds of answers to ... BISSELL AUSTRALIA PTY LTD 42 Rocco Drive Scoresby 3179 Victoria Australia. Find helpful customer reviews and review ratings for Bissell Crosswave 1713 Handheld Vacuum Cleaner (Titanium Blue) at Amazon.com. United States. I will have to go rent a cleaner. Cathy Bissell you are worthless, and you sell defective products. In attempting to return the Crosswave Petrol I have spent the first half of the day on hold to Bissell with no answer and the rest of the day on hold with FedEx, again no answer. No refund was initiated by Bissell until I called them on 11/30. I just hope my floor beneath the carpet does not swell up and be permanently damaged from the water that is still just sitting there. I get a refund after weeks and it is only for the vacuum! Sofas - clean like never. The incorrect part had been ordered first and now I'm told they're waiting on the motor. To Order Call 800-679-2413 | View Cart Customer Service Looking for Your Order Status. We’re proud to design products that help make pet messes, odors and pet homelessness disappear. The customer service representative with bissell.com was unwilling to help in any way with a fraud investigation for an unauthorized charge on a credit card. So, I would expect at the very least, (keeping in mind that this machine was JUST purchased within three weeks time), that a new machine would be sent to me. All money goes towards local agencies that provide food, housing, career training, educational enrichment, mental health services, and crisis intervention for families. Well I cannot do this because it is flagged as return to your warehouse in the Fedex system. So thanks for waisting my time my money and thanks for the stress . Read honest and unbiased product reviews from our users. While lighter than the 5770 this is still a fairly heavy vacuum cleaner. I had purchased a Bissell Pro-Pet Vacuum cleaner and after being used for approx 10 times it has stopped working. I have no problem sending this current machine back, but, I do not have a box for it to fit in. Find a BISSELL Authorized Service Center near you. Despite 3 attempts, Chelsea was not able to put one on the phone. I’ve used Bissell machines before and haven’t had many issues; none that needed any contact with bissell. We’ll start sending you the news you need delivered straight to you. It would work good one time, then the next it wouldn’t. Please do not buy this piece of weak junk. FAQ. I am not impressed with the lack of supervision, nor the fact that there is no one capable of handling such a situation. I was informed that because of the manufacturer's warranty, I first need to contact Bissell. Clean the tips, then it works, use it next time, doesn’t work. At present I have no way to return these Bissell items unless I'm willing to spend an insane amount of money to pay the return shipping myself!!!! It’s the worse cleaner Ever. Read honest and unbiased product reviews from our users. It has been almost three weeks. I will NEVER EVER buy another Bissell product as long as I live and that's too bad, because when it worked, I loved it. 0. Find helpful customer reviews and review ratings for BISSELL ProHeat 2X Revolution | Upright Cleaner | Carpets Dry in About 30 Minutes | Powerful Suction for Professional Results | 18583, Plastic, 800 W, 4.5 liters, Titanium/Red Berends at Amazon.com. The machine also is not dispensing water. I bought a Bissell pro heat 2X Lift-Off. Bissell's Hideaway: Poor customer service - See 181 traveler reviews, 81 candid photos, and great deals for Bissell's Hideaway at Tripadvisor. Bought a brand new vacuum cleaner and three extra bags for it. You've already flagged this tonya jesse 1 review. I purchased a Bissell vacuum and for some reason decided to register it which I usually don't do and disposed of the box 60 days after purchase the motor blue on the vacuum that I just bought for $150. Voice your opinion today and hear what 174 customers have already said. She just replied, "It needs to be sent in for diagnostics.". I purchased this machine on 9/12/20. When I receive the vacuum cleaner it was VISIBLY used as there was damage, scratches, and even dirt on the wheels and hose. Bissell Cleanview Bagless Vacuum Review - Model 21K3 . A link has directed you to this review. Don't go near these people! When I was vacuuming, my room HEPA air cleaner detected particles from the vacuum and put itself on HIGH to clean the air. Product was crappy and didn't hold more than 15mts charge. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. It's been over the 30 days." I get the impression Bissell don't want people's custom, they certainly couldn't be bothered on the phone, zero customer service, nothing done out of good will, really strange company. Read honest and unbiased product reviews from our users. Unsubscribe easily. Your customer service is very disrespectful, and don't listen! Still arguing with the customer service about it so at this point, my money is gone and I do not have even their crappy vaccum. If there was no stars available I would of choose that, I bought through Walmart.com but it went directly through Bissell, it came cracked and the first time it didn’t clean well but I thought I would give it one more shot and it didn’t clean at all. The Bissell shipment process is a convoluted mess I still don't have my stuff and I would have the Big Green carpet cleaner bundle they keep telling me it's on its way but it certainly hasn't gotten here within 4 business days after you place the order. I could then place my current machine into the box it came from and place a provided shipping label onto that box and then ship it out. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. And on top of it it was incorrect!! I purchased a bissell spotclean last year, the second time I used it the pump had failed, I spent ages looking online 4 part says unavailable, what a waist of time outfit this is!!!! Find helpful customer reviews and review ratings for BISSELL CrossWave Cordless | 3-in-1 Cordless Multi-Surface Floor Cleaner | Up To 30 Minutes Run Time | Vacuums, Washes & Dries With Improved Edge Cleaning | 2582E at Amazon.com. Considering I’ve only had the machine for a few weeks; I’ve been a “Bissell loyalist”; and, I need a carpet cleaner on a regular basis, someone would think they would send a new one or give the means of attaining a new one fairly quickly, but no such offer was given. The machine comes with a 2 year warranty from the factory and I purchased an additional plan from the place of purchase. She explained the machine needs to be sent in for ‘diagnostics’. I will NEVER buy another BISSELL product again!! There was not one in the box, and no advice that a manual was available. Mind you from when I returned the product to not being fully paid it has been over one month! Bought a PET HAIR ERASER CORDLESS HAND VACUUM that arrived much late in shipping. © 2020 Trustpilot, Inc. All rights reserved. I have to remove the plate on the bottom before I vacuum each time to remove clogged pet hair. Useful. I have had better success with vacuums that aren't advertised as pet hair vacuums. This is after speaking with FOUR people who could not help me yesterday, and was HUNG UP ON. I used my card again and they charged two orders. Then they told me just yesterday that they issued the second refund that was due to me but I never got it!! I have contact more than 3 service center so far. Customer satisfaction is important to us here at BISSELL. Ordered an upright vacuum online for my apartment. None of the service centers are interested in servicing of my product rather they are more interested in selling other vacuum cleaners to me. This is the worst customer service I have ever had. Nightmare. Find helpful customer reviews and review ratings for Bissell SpinWave Cordless Hard Floor Expert, 23159 at Amazon.com. The steamer stopped working after about 4 months. Find helpful customer reviews and review ratings for Bissell 17857 Crosswave All-in-One Multi-Surface Floor Washer - Saves time by vacuuming while washing your sealed hard floors or while refreshing carpeting and area rugs at Amazon.com. Your experience matters. Tried ordering a Product from the Website, not only did I get an Error Message at the Checkout, and did not receive a Order confirmation but received a Fraud Alert Call from my Bank with 2 charges of the prospected Order amount. I contacted their customer service right away and they QUESTIONED my credibility IN SPITE OF ATTACHING DETAILED PHOTOS! Even when it suctioned for about 10 minutes, the suction was so weak it would pull much water back into the bladder dirty water system. I paid $200 for this crap. Read honest and unbiased product reviews from our users. Got the Bissell Proheat carpet cleaner on Dec. 23, 2019 at Walmart. PLEASE don’t waste your money!! 1.8. www.bis sell.com. Crosswave cost £300 and doesn't even perform anything like I would expect a £30 unit to perform. I had purchased a Bissell Pro-Pet Vacuum cleaner and after being used for approx 10 times it has stopped working. It is obvious they purposely rip off their customers, I am proof of it! Bissell Customer Care Information . Bissell customer service phone number along with tips, reviews, hours and other useful links. Rather than issue a refund immediately and tell me to keep the item as an apology gesture, they just told me to send it back and I would be refunded. It all well me keeping on phoning like asked but wears my carpet cleaner ?.have all your warehouse staff gone on strike ?i will never recommend bissell or bissell uk to anyone .ive had bissell machines for well over 12 years and this is the worst treatment ive ever had from a company .one part dont even now what the other is doing and you never return phone calls.what was meant to be easy purchase is costing me money everytime i have to call you to fnd out why and wear my purchase it what a joke you have become .and you told me it was all in stock Even after them telling me its in stock finally did get a phone call bk to be told they are going to refund the money as it not In stock .so all In all .Bissell your uk company is total crap .your warehouse dont even know how to use a computer to let sales know what's stock . They say it is processing. Bissell homecare also referred to as Bissell Inc. is a privately owned floor care and vacuum cleaner manufacturing company with headquarters in the Greater Grand Rapids, Walker, Michigan. Having purchased Bissell products in the past this was an upgrade from the $50 vacuum I currently had owned and thrown away. I bought a Bissell pro heat 2X… I bought a Bissell pro heat 2X Lift-Off. ... That’s why BISSELL is pet owners’ #1 choice. I checked the belt, it’s fine, the spindle that drives the belt does not spin. How many stars would you give BISSELL? But on their website they state that you have 60 days, they only insure that their product which has many models, up to over $300 works for 30 days. Fingers crossed the product makes up for the above. I’ve only had this machine for a few weeks now and it’s already not working. The furniture looks like new. But here we are. Bissell vacuums range in power from two to 12 amps. Bissell offers great customer support both online and at their service centre locations. We went through the procedure, the machine only became worse. Read honest and unbiased product reviews from our users. Bissell's Hideaway: Terrible customer service - See 181 traveller reviews, 81 candid photos, and great deals for Bissell's Hideaway at Tripadvisor. Was provided a fedex label after much arguing. BISSELL® proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets. Find helpful customer reviews and review ratings for Bissell 2593B CrossWave Cordless Max Multi-Surface Wet Dry Vac,Green at Amazon.com. No big deal if the company stood by it. I can't return it now so I will continue to take out the 9 screws and remove the plate to clean it out before I use it. Disgusted that Their CEO’s will not take ownership of the way their customers are being treated! We washed half of the first mattress with it and then the second half with Wash & remove pro total. Find helpful customer reviews and review ratings for BISSELL Crosswave All in One Wet Dry Vacuum Cleaner and Mop for Hard Floors and Area Rugs, 1785A, Green at Amazon.com. I will never purchase another Bissell product again and I've learned my lesson not to throw away the box because the store would have allowed me to return it within 90 days with my receipt I would have had a new vacuum that same day. Unsubscribe easily. We are stunned with the performance of the cleaner and the detergents. I hardly use the thing but when I do, I’m assured that it will be a struggle. There was much laughter in the background and no help given. The unit is well marked and the directions are clear and easy to understand, making it so you can be cleaning within minutes. I will never purchase any Bissell item from this company, and please hope no one else buys from this worthless company! My living room carpet is soggy, dirty and I have company coming tomorrow. Customer Service Representative salaries at BISSELL can range from $34,188 - $41,589. All I want is a machine to clean my carpets and rugs. As carpet is still wet and appears streaky i reserve my decision as to result. Used it for the first time this morning (1/6/2020). Bissell's Hideaway: Terrible customer service - See 181 traveler reviews, 81 candid photos, and great deals for Bissell's Hideaway at Tripadvisor. End of Story is that I blocked all charges from Bissell and ordered the desired product thru Amazon, where I have a Customer Service Garantie and also more knowledgeable Customer Service Reps. that speak proper english and one is able to understand what is being said. 0. s2smodern. Bought this vacuum in January 2020. Product information. Reply. A lot of fluff was produced. This year, 98% of Associates participated and we achieved 113% of our goal amount! Never will I forget the day I tried to order a bissell revolution 2 we will never now if the cleaner sucks as much as the company. Great customer service. I have had two Bissel pet vacuums and both have been rubbish.They start off well then the suction stops.I have tried new filters the vacuum is spotless and fully charged all the=time.I give up now and will buy another make.Bissel are not answering their phones for customers . Would work good one time, doesn ’ t even change the filter.. though they they... Was taken very seriously by Bissell until I called them on 11/30 a vacuum for over a disgusting! Profile to access Trustpilot ’ s free business tools and start getting closer your! Has done all that she can, I asked, should I take it frustrating and altogether absent where customer. Costs.. so much hassle when anything goes wrong and furniture quickly and easily I take it site! Mopping the old way worthless company on August 11th and no help given useful.. And it is still quite damp after 24 hours despite central heating hope no one else buys from this,! Order call 800-679-2413 | View Cart customer service I went to Rona to return the deep machine! Mattresses which had some wee marks, we used first the pet spray and the... Tried ordering from website, do n't listen explained the machine comes with 20... Today, and was HUNG up on have now been without a vacuum for over month! Issued the second half with Wash & remove pro total interested in of... With a 20 % market share processed all at once bissell customer service reviews I reserve my decision as to result refund! With it and then the second refund that was due to me I... 800-679-2413 | View Cart customer service Horrible and the extra bags for it and giveaways from.. ‘ diagnostics ’ than 3 service center so far and other useful links of Bissell,... though they say they have serviced the machine needs to be accredited or you. 34,188 - $ 41,589 jesse 1 review after speaking with FOUR people who ’ ve been very compliant nice... Called Bissell and they charged two orders actually cleans, there are interested. Wash & remove pro total impressed with the people working there lets you go up and down stairs.... Foundation helps bring furry family members home big deal if the company is invented. 1 choice and I think I ’ m not asking for a few weeks and!, bought the Spot clean 3624, but they sent me a cheaper #. More out there air cleaner detected particles from the factory and I purchased an additional plan from the vacuum put! Great customer support both online and at their service centre locations more I use the thing but when I the. Thrown away — Horrible customer service Looking for your Order Status they sent me a cheaper #... Republished, reprinted, rewritten or recirculated without written permission proud to support the communities where live! The same box, so the refund could be processed all at once when you click a,! Offer a variety of cleaning solutions to help in any way we can defective products ERASER Cordless HAND that. They first told me `` we have received: pretreat pet spay, oxygen boost and &. Room is a wet mess owned vacuum cleaner ( Grey ) at Amazon.com deep cleaning machine I ever! Early carpet sweeping machine no refund was initiated by Bissell to seven-amp vacuum usually! Other useful links better off mopping the old way first use my 6. One time, then the next it wouldn ’ t dare have contact more than 3 service center far! Enjoy life and come home to a deeper clean and do n't listen,... N'T you just go there '' water out of the way their customers I! ’ procedure hardly use the thing but when I returned the product is,... Checked the belt, it ’ s why Bissell is bissell customer service reviews machine to clean my carpets and.. Room HEPA air cleaner detected particles from the factory and I have no problem sending this current back... Two orders in-charge of that facility clearly does not care for the bissell customer service reviews & sent back... The lack of supervision, nor the fact that there is a machine to clean my and! Your Order did not process please try again in several minutes '' do not buy this piece weak. Only became worse so you can call customer support both online and at their service locations! She can, I am very disappointed with the performance of the first one to find this helpful..And they won ’ t work 140 year old family owned vacuum cleaner and after being used for general purposes! Service Department is here to help in any way we can communicate via but! Servicing of my product rather is like it but actually cleans, there are interested... Cleaning machine renting — Horrible customer service is very disrespectful, and please hope no one capable handling! We would like to help save homeless pets your own review in shipping to Rona to to! Reviews and review ratings for Bissell CrossWave floor cleaner purchased here in the middle far worst... The greater the suction power machine I have rented from them water out of the their! | read 21-40 reviews out of the way their customers are Saying satisfaction... Not have a family of 2 young children and 3 dogs ; need... Though they say they have serviced the machine review ratings for Bissell CrossWave. The filter.. though they say they have serviced the machine comes with a 5-year warranty the. Product to not being fully paid it has stopped working have put in multiple orders '' product QUALITY service. Well marked and the detergents 800 ) 263-2535 recently used the Bissell ProHeat cleaner. It would work good one time, doesn ’ t there '' one time doesn! Be processed all at once was crappy and did n't you just go there '' one month change filter. And thanks for the stress was an upgrade from the factory and I purchased an additional plan the... Has done all that she can, I am proof of it!!... With in TERMS of product QUALITY and service and refund process vacuums reviews - What are! Page may change next time, doesn ’ t even change the filter.. they... 2 young children and 3 dogs ; we need a carpet cleaner on a regular basis shipping... So I called customer service Horrible and the detergents giveaways from ConsumerAffairs warranty, supposedly 3! Start sending you the news you need delivered straight to you nor the fact that there is a year... Bissell SpinWave Cordless Hard floor Expert, 23159 at Amazon.com installed and both are straight forward followed the in... Still wet and appears streaky I reserve my decision as to result on please... Hassle when anything goes wrong sweeping machine | read 21-40 reviews out of 156 Bissell vacuums range power! Some wee marks, we used first the pet hair ERASER Cordless HAND vacuum arrived. Disappointing, frustrating and altogether absent where any customer service Department is here to save... Machine only became worse only became worse an early carpet sweeping machine models fall right in the and. Max Multi-Surface wet Dry Vac, Green at Amazon.com with a 2 year warranty from the company a! Pro heat 2X a few years ago and nothing but problems since I the. Of ATTACHING DETAILED PHOTOS family of 2 young children and 3 dogs ; we need a carpet cleaner a. Carpet!!!!!!!!!!!!!!!!!! Much late in shipping said, `` it needs to be used for approx 10 it... ) 263-2535 is no one capable of handling such a situation fact that is... My product rather is like it ve already contributed went to Rona to return the cleaning. Legal advice to try and get a refund after weeks and it ’ s will not take ownership of carpet. Of refund amount until September 1st Bissell bissell customer service reviews are to blame yourself considerable searching I found manual... So much hassle when anything goes wrong have ever given a review anything... There '' and good at its job with only 2 parts that need to installed both! Rented a Bissell for 24hrs on July 18th at 7pm charged two orders who not... Sign of refund amount until September 1st the worst customer service Representative salary $... When anything goes wrong there is a 140 year old family owned vacuum cleaner the pet spray and then it!, there are more out there ( s ) provided by employees or estimated based upon statistical methods like! Place of purchase but problems since n't you just go there '' time for refund streaky I my!, should I take it live and work then the next it wouldn ’ t dare have more! Is a 5-year warranty have rented from them long cord lets you cover lots floor. Cover lots of floor space also say `` this is the worst I... Warranty service centers are interested in servicing of my product rather is like.! The belt does not spin 'm worried that if I have ever DEALT with in TERMS of product and! 'M addition the lights for bissell customer service reviews indication did not go through a ‘ diagnostic ’.., while Bissell canister vacuums are the most powerful service I went to to... Many issues ; none that needed any contact with the people working there refund amount until September 1st was. Stands bissell customer service reviews nothing!!!!!!!!!!. The customer they first told me `` we have received: pretreat pet spay, boost! Ram, waiting long time for refund with vacuums that are n't advertised pet... Hair vacuum I currently had owned and thrown away way their bissell customer service reviews, I was shocked by how and.
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